 |
|
 |
 |
|
What kinds of treatments are available?
|
|
|
We offer a wide range of treatments that suite individual needs and preferences.
|
|
|
> Spa treatment menu |
|
Do you offer massages/treatments for expectant mothers?
|
|
|
Shiatsu massage is available for expectant mothers in their second trimester. |
|
|
|
|
Do you offer massages/treatments to clients who have recently undergone surgery?
|
|
|
We advise you consult with your doctor about massages/treatments offered at HOSHINOYA Karuizawa. Your request may be declined if you have an illness.
|
|
|
|
|
Do you offer massages/treatments to clients who are receiving medical treatment?
|
|
|
Clients with cardiac disease, cancer, varicose veins, infectious diseases, and skin diseases may be refused treatment. Please consult your doctor about massages/treatments available at Hoshino Resort and inform staff of any existing conditions.
|
|
|
|
|
Is it possible for men to receive massages/treatments?
|
|
|
Yes. All massages/treatments are available for both men and women.
|
|
|
|
|
Can two clients receive massages/treatments in the same private room?
|
|
|
We provite an individual spa room located by the river for each client to induce deep relaxation and overall well-being. Please contact us if you prefer to have a massage/treatment together.
|
|
|
|
|
May I take children into a private room?
|
|
|
We regret that we do not allow children to be in the spa rooms. We, however, have a daycare service to look after your child(ren) while you are treating yourself at our spa. Please see our Kid's Playroom service.
|
|
|
|
|
Is Hari, acupuncture safe?
|
|
|
There is no need to worry about infection as only sterile acupuncture needles are used.
You may experience some degree of discomfort after your treatment however this is a protective response of the body and will pass.
|
|
|
|
|
Can I book a massage/treatment after arriving?
|
|
|
Our massages/treatments are by advance reservation only. It is possible to book a massage or treatment subject to availability after arrival.
We recommend that you reserve your treatment time well in advance to avoid disappointment. Please dial 7 from your room or visit the Spa reception located between the Men's and Women's Meditation Bath.
|
|
|
|
|
Are treatments time scheduled? May I select a time frame?
|
|
|
Treatment times are set as indicated below.
15:00 - 17:00
17:30 - 19:30
21:00 - 23:00
We recommend that you reserve your treatment time well in advance to avoid disappointment.
|
|
|
|
|
Is there any cancellation charge?
|
|
|
One day's notice is required when canceling or changing an appointment otherwise cancellation fees will be charged.
|
|
|
|
|
Do I have to bring anything?
|
|
|
No. Basic necessities such as towels, bathrobes, slippers, disposable shorts, hair brush, and hair dryer are provided. You may want to bring your own make-up if you wish.
|
|
|
|
|
Can visitors who don't stay in Hoshinoya use the Spa and the Hot springs?
|
|
|
Unfortunately, HOSHINOYA's spa treatments and Meditation Bath are for our guests only.
Tomobo-no-yu Hot Springs Bath, however, is open for public.
|
|
|
|
|
|
|
